Oh man that's nuts. I actually switched credit card companies recently because of this same bullshit. I was a customer of theirs for a significant amount of time and they were demanding I provide extra information that was quite frankly none of their fucking business. I stood my ground though and said fuck you, you're not getting this information. I feel for the guy who this happened to and it definitely needs to be more of a concern for more people. Everything is about "safety" these days but we know that is a huge load of horse shit!
We are absolutely being led into a digital panopticon, where we don't have the keys to get out but there are many who do, who lead us in and then slam the door behind them. I wonder what the best way is to get out and opt out of that bullshit.
At some point though, every bank will force it, because they will be allowed to force it on us. It is pathetic, yet people often take the "If you don't do anything wrong" approach, as if "what is wrong" is static. The governments will keep changing the rules in the favor of corporations.
I think we are exploring that now with crypto. It comes down to demonetizing centralized currencies, in favor of decentralized. Stop being the customer of centralized control. Easier said than done and it is a process of small steps.