Yeah here is a screenshot log of my communications with coinbase years ago about my missing btc. They used the word bugs. LOL Funny I tried to look up this old post I made about it, and all other posts about coinbase, however they were since all censored off the steem blockchain?? Crazy!! Weird!!
Coinbase Case #31068
Please note that this was a long time ago, and they did correct it, I'm not sure they are still bad at accounting and nodes. I even do own some COIN stock, I'm not perfect!
Aha!
:) I'm off and well without them. Last year I thought of trying them but then I read some nasty things about them on Minds and I said I'm ok without them.