Microsoft
Microsoft warns about error in Word that deletes files and provides solutions
The failure generated concern among platform users, leading the technology giant to acknowledge the problem and offer temporary guidance to prevent data loss.
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A problem identified in Microsoft Word has caused files to be automatically deleted after they are saved, the company itself reported in early October. The failure generated concern among platform users, leading the technology giant to recognize the problem and offer temporary guidance to prevent data loss.
According to the PCWorld website, Microsoft explained that, to avoid the error, users should avoid including the “.DOCX” extension in the file name when saving them, or using the “#” symbol in the document name. The company also recommends that users prioritize saving files directly to the cloud, as a preventive measure against automatic deletion.
However, so far, Microsoft has not provided an estimate of when a definitive update will be released to correct the error in the most used word processing software in the world.