I am sure that one cannot jump right into the pool with no skills. Just like everything else in life, it has to start from the beginning. Are all of these people literate? If not, that must be accomplished. Do they have children? I taught my mother and grandmother how to use a computer. They also had local classes where they lived for all ages on how to learn (from step one) Many charitable organizations here do that. There are many charitable organizations I know of over there that offer it, but, I am not sure in your area. Sam @mcsamm may have that answer. Do they have the extra money for a phone and service? Older/younger people here in the US sometimes struggle with that. The services here can be unaffordable. Do they want to learn? Is it something they are looking to do? Hive takes a great amount of energy and time to do well in it. It is not as simple as wanting to do well, however, I have found that making time for it is something that is possible, even if not enough some days.
We need to keep balance with real life too, I realize that.
Of course, it would be nice to hear everyone's story! I offer you the same. What do you think you can offer to help these people become literate in computers? Teaching them to become acquainted with the computer?
I am glad to see you are back once again! I see you were here in 2017! Where have these years taken you? I have to ask why you did not continue your journey?
I like to see positive energy working!