And you are right in your inner conversation. Their error was to provide private key material to a third party (exchange) site.
For many, Hive will be their first contact with the cryptocurrency world, we have to do better when it comes to education on our way to mass adoption.
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I agree that putting a memo-private key into a field definitely is a mistake and not an accident. It's a kind of mistake I had not heard of before this article.
Putting an active key into a memo field is probably an accident and a worse mistake.
As I recall there is some white-hat bot that scans the blockchain for private-active-keys to put them into a three-day lockup, and a black-hat bot that does the same in order to steal the funds.
When I posted the text of the memo keys in this discussion, @peakd warned against sharing your private keys. So good protection is possible at the interface level.