Still unable to get my funds back from the exchange after accidentally pressing the unlabeled “encrypt message” button in the @keychain app
Still unable to get my funds back from the exchange after accidentally pressing the unlabeled “encrypt message” button in the @keychain app
ooof have you reached out to them for support? Not sure how to even help with that or if it's possible
Been going back and forth with the exchanges support team. They literally are making me send them videos showing me opening my wallet and viewing the transaction info. Weird stuff. But hopefully will be resolved by EOD
wow, that's very in depth. which exchange?
SimpleSwap
oh God. I had to deal with them once and it was an absolute nightmare that ended in me giving up. Hope you have better luck
Sorry to hear. Hope you find a way to contact the exchange account you sent it to.
Ahh, man! This is why I never click on any unlabeled things.
Hope you get it back 🤞🏻
Have you tried reaching out to their support team? Sometimes they can work wonders. Fingers crossed you get your funds back soon 🥺