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Tax prep sucks for both corporations and individuals. Only the possible refunds make it tolerable.

On a related note, how can #zapfic be used to tell the story? Does it make sense, is it worthwhile to do that?

Well, it wasn't fiction so not sure it's relevant :D

Retelling your own experience wouldn't be fiction of any kind (never mind #zapfic). However, changing some details here and there and adding a few curveballs will turn it into fiction. Then it can be like a John Grisham version of zapfic.