AI Agents: Buzzword or Breakthrough?
everyone’s throwing around "ai agent," but no one agrees on what it means. originally a technical term, it’s now a marketing free-for-all. openai, microsoft, and salesforce all define it differently, making it hard to know what to expect—or how to measure success. companies love the flexibility, but for users, it’s just confusion wrapped in hype. until there’s a clear definition, "ai agent" might as well mean "fancy chatbot."