It would be more interesting for me how the group was selected for the study and if it is a good representation of the whole PayPal usergroup (demographics, income, education). Results may vary considerably if studens, housewifes, Binance-user or farmer had been choosen for the survey. Although 380 is a small samplesize the way it has been select is the key to interpret the results.
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Good point. Though, even if that was the case and the sample size was diverse from different demographics/categories like you mentioned above, it still is probably way too small.