"With these updates, we're also able to manually (if one occurs, which hasn't happened in several weeks) refund failed wraps/unwraps in under 12 hours from when a support ticket is opened."
Hmmm. My "Stuck TX" took 15 days (not hours ...) to be refunded (this past Saturday), with all of the attendant lost opportunity costs ... Again (my 3rd one? I've lost count) ...
Oh wait! You're making this claim about Cub. I wonder when this same claim will be made about PolyCub (where mine got "stuck") ...
Posted Using LeoFinance Beta
Yes, as mentioned - these updates extended to bHBD and bHIVE first. Bridge updates have been deployed to pHBD already and subsequently pHIVE and pLEO.
In the meantime, tech support has been cleared up after significant volume from the Hive hard fork and any assets operating with the new bridge update have under 12 hour response time
Posted Using LeoFinance Beta
It would be nice to have known this, all the time I was waiting for my "Stuck TX" to be addressed. Had our roles been reversed? I cannot imagine you would not have had a similar expectation ...