There are a few things we are considering:
- Strong discussion with Trusted Guides in the area to address this directly with the users in question
- Temporary bans for the users in question
- Temporary bans for the businesses in question
- More strict curation requirements (this will come with time, but splitting into two rewards - simple (low) reward, and more complex rewards which involve actions that are harder to game
- Only paying full discounts to users who have reached a certain trusted status
- Additional tracking of spending patterns and habits in order to more promptly detect potential exploitation
- Potential photographing of receipts and higher rewards for those who make the effort to better document their purchases.
(FYI, we have recently released that, with the user's permission some of the data involved in the Distriator process can be kept private and sold to industry shipping, logisitcs, supply chain and wholesale companies, who are very interested in this data and will pay good money for it. This money can then be sent to the users who allowed their data to be sold. This gives users control over their data and the ability to further monetise it by adding more valuable data to their shopping experiences.
All of the above will take a little time, so please bare with the team at Distriator...
Also, please do let us know your thoughts on additional measures here! Much appreciated
Typical that some people will screw it for everyone. I worked in Nigeria many years ago when corruption was rife, it seems people do not learn.
Great news to see you are taking steps to sort things, as I believe it is a fantastic idea.Glad to know you are doing this. I was watching with interest last year when @madilyn02 told me all about Distriator and what you were doing.
I think that's a very well-thought-out response. It's always sad that a very small minority of users create so much additional work for your team, but I guess any scaling project needs checks and balances to combat potential abuse.
I was very surprised at the number of transactions you're handling and the number of stores you have signed up and wonder why it seems, to me at least, this project has flown under the general Hive radar somewhat.
In one of the comments, I mused whether the users I complained about were running a 'cashback' scheme similar to getting cashback on a UK debit card, but perhaps that might actually be a good idea for the future. The more you can remove a link in the transaction chain by bypassing the need for exchanges, the better in my opinion. That type of transaction wouldn't be eligible for the Distriator discount HBD cashback of course, but it may still prove to be a useful and cost-effective on/off ramp service for users.
A couple of really positive things have come from this. Firstly, it made me look deeper and learn more about your project and its positive effects on people's lives and the future potential for HIve, and secondly, I'm really happy to see so many of the Nigerian community show up to offer insight and support by telling what things should cost!
Thanks once again for the replies and for showing transparency and accountability, I wish you nothing but success with everything. Rome wasn't built in a day :-)
Best wishes
Really appreciate u taking interest. This project is growing so fast that it will be difficult to ignore soon