A few years ago I had to do it and you wanna know what the hardest part was? Opening the fucking thing!
That is what I needed to Google!!! :D
Yep - I remember being a noob and now, I feel like I am a noob again! He made a bit of a cock of it, but hopefully it is a lesson he remembers :)
The funny thing is, she knows what is at stake, yet doesn't want to understand how to manage it - perhaps she is scared of the cost of errors :D