This is a big part of the challenge. How do we include people into an economy that is increasingly complex, increasingly automated, and increasingly demanding of skill?
And, how do they affect things like voting outcomes, when they don't necessarily understand the complexities of the economy, society, or the technological needs? 1 person, 1 vote in a room full of idiots, leads to idiotic decisions.
I think populism is a revolt against exactly what you said, centralization that does not take into account the differences between people.
Yes. But, it is being hijacked by the intelligent knowing they can use people's pain to control them and take power. Populism is just another power grab.
I read this book, which discusses much the same idea. Here's an excerpt.
The implication is that the more our technology and knowledge progresses, the less we are bound by virtue and basic humanity.
The book takes much of its inspiration from The Abolition of Man by C. S. Lewis
It sounds interesting