However, these innovations have disrupted telecom firms' business models, to the point where they're now often perceived as legacy players that are only there to lay down the cables and other network infrastructure that enable internet connectivity.
It's a dilemma that's earned telco brands the pejorative term "dumb pipes."
"I remember early in the industry, even before mobile internet when SMS used to be the killer app," Hatem Dowidar, CEO of UAE state-owned telecom company e&, said in a keynote speech at MWC. "We used to make messaging revenue. We used to make voice revenue."