It already offers predictive analytics to customers to help them forecast different trends. (Surely this has to be programmed to just tell buyers to seek things popular 20 and 40 years previously.) You could imagine more AI tooling to help with quality control and to better safeguard against counterfeiting, something the two admit is a huge problem in the industry that they want to help stop.
Another area it will likely develop more functionality is in speeding up logistics around buying, shipping and receiving, especially around wholesalers who are being positively reviewed by buyers, said Agarwal.