“I’ve never seen anyone just shut down like that,” Metros said. “That’s crazy.”
Others are airing their concerns on social media, with one posting, “as a customer, I’m pissed,” having just migrated from QuickBooks to Bench.
Bench’s notice says its customers should file a six-month extension with the IRS to “find the right bookkeeping partner.” It also says customers will be able to download their data by December 30 and will have until March 2025 to do so.