Microsoft Unveils Autonomous AI Agents for Dynamics 365, Intensifying Competition with Salesforce
In a move that is set to revolutionize the enterprise AI market, Microsoft has announced a suite of autonomous AI agents designed to augment sales, service, finance, and supply chain teams within its Dynamics 365 platform. This strategic move comes just weeks after Salesforce unveiled its Agentforce platform, and is seen as a direct challenge to the CRM giant's offering.