For example, in the case of billing and revenue management, a lot of the tooling that companies have been using has been generic enterprise at best, and at worst populated with a lot of manual processes that are error-prone and time-consuming. (Workday, the co-lead investor here, is a prime example of that wide-platform approach: Comulate’s narrow focus was one reason why Workday invested.)
The problem that Comulate is targeting is a classic one in enterprise IT: typically, a process is largely ignored and accepted for what it is, until something critical happens where systems are stretched and they break under pressure.