Meanwhile, it phased out physical services like cash deposit machines in 2022 and reduced its Postomat ATM network, aligning with the shift toward digital transactions.
Financially, PostFinance has faced challenges and adaptations. Its profits declined from 246 million CHF in 2019 to 131 million CHF in 2020, prompting job cuts (129 in 2020, after 500 in 2018). By 2023, total assets stood at 102.26 billion CHF, with a net profit of 164 million CHF, reflecting resilience despite a competitive environment and regulatory constraints. Its systemic importance was recognized in 2015 by the Swiss National Bank, subjecting it to stricter capital and liquidity rules, and it holds an AA rating from Standard & Poor’s as of 2023.
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