Starboard Value also highlighted the potential of Agentforce, a technology for automating customer interactions that Salesforce discussed at its Dreamforce conference in September. The firm believes that Agentforce has the potential to boost revenue growth and drive further efficiency gains.
In response to Starboard's presentation, a Salesforce spokesperson told CNBC that the company "appreciates feedback and dialogue with our investor base" and that Starboard "continues to be a constructive shareholder in our conversations." Despite the positive news, Salesforce shares slipped 1% during Tuesday's trading session.