In general, the usage of much-hyped technologies tends to level out over time. Slack noted that the potential “lazy” and “cheating” accusations, the perception that AI is “not yet living up to the hype,” and a lack of training in using AI are the primary factors that affect employees’ viewpoints of the technology.
Employees are concerned AI will not reduce administrative tasks
AI advocates have long argued that the technology helps companies by automating rote tasks, thereby freeing up time for meaningful activities that support an organization’s bottom line. However, Slack’s report indicated that organizations haven’t seen reduced administrative tasks over the past few months. Instead, many employees suspect AI could lead to more drudge work and an increased workload.