Regular readers will have read me complain about the death of steering feedback more than once. And that's a bad thing if you care about driving, or even if you don't. The late Richard Parry-Jones, an engineer whose career at Ford saw him rise to become CTO and head of global R&D, tracked customer satisfaction data and was able to prove to skeptical colleagues that good steering was highly correlated with customer satisfaction "because bad steering is tiring," he wrote.
You are viewing a single comment's thread from: