Interface.ai raises $30M to help banks field customer requests
Interface, a startup building an AI-powered platform to help banks field customer service requests, has raised $30 million in a funding round.
Interface.ai, a customer automation platform for banks and other financial institutions, today announced that it closed a $30 million funding round led by Avataar Venture Partners.
$20 million of the round was equity, while the remaining $10 million was in the form of debt. It’s Interface’s first outside capital; the startup had been completely bootstrapped.
“Interface is trusted by more than 100 financial institutions across North America, processing millions of interactions every day,” CEO and co-founder Srinivas Njay told TechCrunch. “We’re generating tens of millions in annual recurring revenue.”
Njay said that the inspiration for Interface came from his father, who owned a credit union in India. Previously, Njay worked at Microsoft as a product manager on the Bing advertising team and at EA as a senior product manager on mobile games.
Njay teamed up with Bruce Kim, the founder of customer management and billing company Inovaware, in 2019 to launch Interface.
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