The Nevada Independent wrote in June that the AI model, trained on the state’s unemployment law and policies, will analyze transcripts of virtual appeals hearings. It will then spit out a ruling, which a state employee will review for mistakes and decide whether to honor.
It replaces the current Nevada Department of Employment, Training and Rehabilitation (DETR) process, which averages three hours for a real-life human to complete. Carl Stanfield, DETR’s IT administrator, told the Nevada Independent that Google’s AI (which uses the company’s Vertex cloud system) can rule within five minutes. “The time saving is pretty phenomenal,” Stanfield said.