Apple Offers Free Fix for Malfunctioning iPhone 14 Pro Cameras
Apple recommends users check their serial number to find out if they're eligible for support.
If you are an iPhone 14 Pro user who has been having camera issues, you might be due a pleasant surprise courtesy of Apple.
In a recent service update, Apple confirmed that the rear cameras on "a very small percentage" of iPhone 14 Plus devices may lack a functional preview feature. It didn't give much detail about the underlying technical problem, but Apple will fix the device, free of charge, via its Apple Stores, Apple Authorized Service Providers, or its mail-in service.
Users can head to Apple's support page and enter their phone's serial number to see if their device is eligible for the program. Apple said all the impacted devices were manufactured between April 10, 2023, to April 28, 2024.
If you’ve already forked out to get your iPhone 14 Pro repaired, and this issue may have impacted you, you can also contact Apple about getting a refund. Apple reserves the right to restrict or limit repair to the original country or region of purchase.