(ii) mail a request form to a customer upon request;
(iii) confirm its receipt of any completed request in writing to the customer and identify the service requested;
(iv) as part of the written confirmation, if available, or in a subsequent written communication to the customer, provide the customer the applicable rate, the contract term, the status of the request and a term subscription agreement for execution; and
(v) notify the customers in a community, within 30 days of receipt of a bona fide request, of the expected date of the availability of the requesters' service.