That's the environment in which fintechs have to operate, though without the costs of running a network of physical branches.
Levchin talks about helping customers spend less, not more. And Block acknowledges the need for hefty investments to reach the company's desired outcome.
"This is a part of our continuous enhancements to drive healthy customer engagement as we bank our base," Ahuja said. "We've made investments in critical areas like compliance, support and risk. And as we've done that, we've progressed more of our actives through our identity verification process, which in turn, unlocks greater access to those actives to our full suite of financial tools."