The Rise of Software-Delivered Services
The software industry is undergoing a significant transformation with the emergence of Software-Delivered Services (SDS), which leverage AI to deliver outcomes rather than tools, differentiating themselves from traditional SaaS companies. These SDS companies focus on accountability and quality, adopting usage-based billing models similar to professional services, and offering compelling cost advantages. As they navigate this new frontier, SDS firms have the potential to reshape industries by combining software scalability with the outcome-focused approach of professional services.