Please don't take it personally
I am using @ecency from steem days, I mean before it's rebrands to ecency, I remember it's name is a esteem
I love using it its my number one choice among all hive blockchain fornt ends or dapps, I also agreed with you there are to many things needs improvement or your team is busy to improve or develop these things
But you should try their best to promote your app outside of Hive blockchain community and offchain, check @ecency official Twitter account @ecency_official do you think your team is doing their best to promote @ecency app on Twitter
That's what I mean marketing is also important along with development, when someone see you are posting once a week or month on Twitter he feels you are interested to promote hive to other cryptocurrencies communities
Please don't mind I am just sharing my thoughts it's your app and can do whith it whatever you want to do
All feedbacks are valuable, yes our other social media exposure could be improved for sure.