October is a long time away, nearly a whiole year!! I bet when you tell them you're leaving in November, they're going to offer you a reduction, it's so typical of them.
Luckily I don't use mobile calls and texts much nowadays, but you never know when something urgent comes up, and that's what's annoying.
Have a great weekend yourself
Exactly, they only care about their costumers when the contract renewal date is one the "corner"... Otherwise, the only answer for your contacts is to increase your contract tier with extra s*** that you don't need, but they push it anyway. So annoying. Luckily, other companies are aware of this poor service, and entering in the operators "arena". Let's hope that for the sake of the consumers.
Have a great Sunday, P