I'm truly loving this. Your:
"Worst of all was the Sugar delivery. I used to literally shake with fear and dread when Mort called to me, “Sugar delivery…, get on with it now""Reminded me of my time in the NHS. I had the lofty title of Deputy Assistant Portering Services Manager. (Shades of David Brent and - The Office) one of the joys of being able to delegate tasks was the allocation of the job L&R (Laundry and Rubbish). I would look round a room full of Porters all attempting to be invisible by looking away or burying their heads in betting slips and newspapers I would pick between two and four victims "Dave, John, Steve, Bev. L&R" four revenge assassins would shuffle out the room planing a horrible death for me on my way home in the dark. LOL
You technically should not be alive, if there were 4 they could have conspired to torture you or worse! With me, it was just me and him.. at least for the moment. Things were to change soon.
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