Very stressful situations can make anyone's day more complicated. At such times, you have to keep a cool head and not get carried away by emotions that can make things worse. Luckily, you were there to calm your friend down and help him find solutions that ended well despite everything.
Thanks for sharing your experience with us.
Good day.
Days like that are inevitable sometimes and how we handle things in terms of controlling our emotions matters a lot. It's always tough but it's a must to handle things properly else we will only add more troubles to what we have already.