Your keys, your account.
Your account, your keys.
This is one thing I tell people. As a principle, once you create an account with me, you have to store it in 3 places before getting any orientation from me.
You really did a good job in helping the chap.
You are a great person
It has to be the case - people need to take responsibility. The amount of people who have got a lot of support, only to have their account stolen or locked is crazy - just because of bad security habits from the start.