Hello friend, it is certainly a relationship to take care of, customers are the backbone of any business so we must take care of them, employees must be educated to do their job to the best of their ability of course, as long as they are treated with respect. Customers sometimes believe that because they are customers they have the right to humiliate others and that is something that every business owner should avoid and not allow. Greetings!
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Thank you for that comment. Employer must know how to put balance between the staff and the customers so that the customers will not take advantage of that and talk anybody or humiliate the staff.