I believe china needs every help they can get. Alibaba has done well to assist citizens of china with loans and percentage off while using their online market. Anyway, i see it as a way to advertise Alibaba to the world so after the COVID-19 epidemic is down their stocks will rise. Also, the loans he is given are going to be paid back and with little interest so i just see this as a business strategy.
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It sounds like a propaganda tool but the fact that Alibaba is able to do something to support citizens is a good act