Hi @ojerinde
Excellent friend.
I tell you my wife is a professor at a university in Venezuela. and dictates the subject Human Management or (Human Resources.) Currently this name is not very appropriate. LOL
However, and returning to the subject in question, every company its main resource is the human one of it will depend whenever it goes well, despite the new AI Technologies. In spite of that, the Human always makes a company grow.
Saludos
Hmmm, you are absolutely correct the human factor cannot be completely replaced, do extend my warm regards to your wife.