That sounds like bad design or faulty installation. I think most people have no issues. You don't have to do anything day to day and maintenance should be minimal. Ours have not even been washed in a year.
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They also had to change the whole panels once and replace them with new ones😅. Maybe it’s just an isolated issue but apart from that it seems like such a good option!
Minimal maintenance is much appreciated in this hectic time 🫣