If it is effort? I'd give it to the Inleo team. If it is communication, I'd also give it to them. Mistakes and errors abound but the most important question in all of this is that are they growing? Are their activities impactful?
Well, on a personal level, thanks to various inleo initiatives like the monthly prompt, chain chatter, AMA and the likes, I have experienced some level of improvement and growth on hive not mention created connections too.
Their front end? Not so good but the community that they have built is solid. Like Hope said, I'd go with a vote with the expectations that they do better.