Good evening @mipiano. I think everyone has gone through the situation of asking for help from any company's customer service, and it can be an ordeal.
I was really struck by how up to date that 92 year old gentleman is.
In the end it all ended well, which is the important thing.
Have a great Sunday
Yeah, that was the impression of the day - he could find the info on the internet and we... we didn't 😂
The same thing would have happened to me 😂