Ugh that sucks man! I hate when that happens. I’ve thankfully not really had a bad experience like that, that I can remember. It would turn me off for sure. Did you let them know it was trash? I would’ve lol
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Oh yeah, they don't care, lol. They know they have a cash cow on their hands under the "local" brand. I guess you can continue to be lazy as long as cash keeps rolling in.