If it's just from a migration process, that would mean it's not an isolated case. I hope it all gets sorted out but really unfortunate that a lot of people may be affected.
Usually, they say it's best to take an SSS loan even if you don't need to. Accounts that have no loan history may not be fully monitored by the holders; hence, internal swindlers may leverage on those to create fraudulent loans.
True to this, I saw a post in Facebook before saying the same thing ( it was deleted this week only) parang they are not taking any action unless it is reported eh.
Ito yung time na manually pa ata si SSS, now kasi dba more on online na and madaling ma trace kaya garapalan ang pangloloko nung mga yun sa tao.