I've had a different role (and career path in the company) throughout the time I've been there. From a grunt answering the phones and responding to live chat enquiries, to being a technical expert, to being a "complaint subject matter expert", to business analyst, to governance specialist to now being embedded in the Reporting and Insights team on what feels like an endless secondment.
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That's actually sounds great. So it wasn't just one position all the way.
From 'help desk' to 'big desk'. I congratulate you!
And now is the first part of the time with the company that I'm learning transferrable skills that could be used elsewhere instead of just their proprietary CRMs and other systems. :D
Uuuu, dangerous, since you can just get up and leave:)
But as you said - not your plan for now. But it is nice to know something that is useful somewhere else:)