Oh no! I'm so sorry that happened. It is not okay and completely unacceptable. It could have been resolved so easily and they chose not to.
I hope it doesn't ruin the festive mood for you (curse that person with all the bad words u can :P Santa will turn a blind eye) and enjoy the curry and naanbread!
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Not really the christmas thought of bailing out there as it seems right? I secretly did some cursing and then I went over to the curry project which made the mood a lot better!
It will all be fine, it is just stuff!