I had a chap do some electrical work at my flat. I didn't expect him to be chatty because he was there to do a job. Politeness goes a long way though. He was quite abrupt with me. I only asked him if he wanted a drink, so that I could give him a mug with a picture of a cock .... eral on it. 😆
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Indeed, when they're working I leave them alone. When I'm explaining what I want I expect courtesy and attention, not indifference.