We so often hear about the bad and the good gets lost, or never spoken of, but there's certainly good customer service out there. It's good to hear your place is delivering, and I don't think it's rooting your horn at all, just stating facts.
I'm one who will simply not go back to a place after bad service, although I'll tell th m occasionally, it's situational. I don't know why, Bulut people here tend to just accept it and keep going back which confounds me.