I rarely offer feedback to the person/company when they've been rude like the guy was yesterday. I figure they'll work it out on their own or not and no amount of input from me will help as it'll generally be ignored. So...They can fail all on their own.
I've moved on, called another company and have an appointment booked. We'll see how it goes.
LOLOL, I like your way of thinking. Don't waste energy on it, it's their problem.
Nice. I can hear you grimacing. I hope it goes much better this time.
I hope so too, a good result will be welcome.