You're right, life doesn't always go to plan and mostly it's ok, we're ready for it, have alternative options or accept it but...This pandemic situation is totally different and quite out of control. I think some operators are also using it as an excuse for poor service and cost cutting. "Covid" seems to be the most advantageous excuse for many businesses to take advantage of clients and customers. It sucks.
I have thought that COVID is what the system needed to make things even more difficult.
But time will tell!
Things are certainly more difficult, there no doubt about it. I called Virgin Australia yesterday as I had been of asking someone something. Their automated message directed me to the website and then said, because if covid 19 we're experiencing a high demand of callers. Please try later. Then hung up on me.
So much for technology creating jobs which is some bullshit line people use to make them feel better...Jobs? Yeah right, only if one wants to be an uber food delivery schmuck...Until drones do that job. Not even jobs in call centres these days, just a recorded message left by a single human...Or probably computer generated voice. It's all pretty fucked and covid 19 has helped accelerate the decline.
So, no luck booking obviously...I'm thinking I'll give up as they don't seem to want to let me use my flight credits.