Austin, TX Public Transit Rant

This is just going to be a quick rant. I don’t typically like to complain about real life but felt like letting loose here.

For the past two months or so, I’ve been getting randomly charged extra for bus rides I didn’t take or getting mischarged for the ones I did. Instead of solving the problem completely, after this time of getting the issue corrected, their customer service nicely told me to eat the extra expense or stop riding because it’s not their issue anymore; it’s happened too often now. I stopped driving over a decade ago because of health reasons and moved here because the transit used to be solid.

I can hike the 10 miles to and from work until I get a new bike but the bus was more convenient and much cheaper than Uber / Lyft ($25-$50 a day here for trip is no joke). I also have the option to buy and use a physical pass when needed but it’s still a hike to the nearest place (about 5 miles off route) to purchase one. It’s a bit infuriating but not the worst thing ever. Thanks for reading.

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 6 months ago  

That wasn't a rant dude, you're good. Carry on all complaint-free-like.

Whaddup. Welcome to Hive and all that. Austin's the only part of Texas I like. And it's a huge state. And I really, really like Austin.

You guys need more Austin's.

 6 months ago  

I almost gave you a 100-% vote on that comment, because you’re awesome. Thankfully I didn’t click it as fast, but it would’ve gone to a good cause.

 6 months ago  

Austin is mostly great. Just not happy about this outcome. Thanks for stopping by and acknowledging that being here 6 months is still new. 😂

 6 months ago  

That, however, totally ranty.

 6 months ago  

That’s very annoying, I haven’t had that happen to me before in the city I used to live in but this was years before the automation of apps and stuff. I would get the monthly pass cards as that was cheaper and it was a flat rate. Do they do flat rate monthly passes?

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