I had an issue with my computer a few months ago and I had to result to paper works, which has made record keeping highly difficult and frustrating, there have also been so many unclarified records during the process of doing paper works, right now I have to get back to making my computer work properly.
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Hello, thanks for stopping by and sharing your recent experience.
Yes, what you describe is something many experiences when their systems fail.
Worse though is when organizations do not have policies that address a complete failure of systems and how to address hard copy documentation. It is also bad when they do not have the processes in place to handle those hard copy documents and then after system restoration do a data entry of those hard copy documents.