I always tend to apologize and make amends whenever I realize I'm the one that committed wrong. As you put it, the emotional burden is removed, tension disappears and things can get back to normal. It sounds strange that some people prefer not to apologize when they know they did wrong, I guess people are built different and past experiences also play a part.
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People's experience, current situation and engagement with people make the person who is wrong not say apologize. Sorry is a one word that's powerful and goes a long way in setting things straight.